Privacy Policy

Last update: April 19, 2021

The protection of personal information is an important issue for Edilex and we are aware of your concerns in this regard. That’s why we believe it’s important to tell you what kind of personal information we collect, as well as why and under what circumstances we collect and use it. We therefore ask you to carefully read this privacy policy (hereinafter the “Policy”) and to consult it periodically in order to be aware of any changes that may be made.

  1. Scope of the Policy

The Policy applies to all personal information that we collect through one of our websites ( or or https://app.edilex. com or (hereinafter the “Website(s)”), or during any communication, in particular in the case of sending and receiving emails or telephone conversations. The Policy is intended to govern the collection, use and disclosure of your personal information, regardless of how it is collected, whether in writing, orally or electronically, through any Website operated by or on behalf of of Edilex including in particular the social media of Edilex (Facebook account or page, LinkedIn, GoToWebinar), which include on the date of the last update of the Policy the pages or accounts of Edilex company/edilex-international-ltd or or (collectively the “Social Networks”)

  1. Collection and use of personal information

2.1 Nature of the information we collect

Your personal information is information that concerns you as a natural person and allows you to be identified, such as your first and last name, user name, user identifier (ID #), home address, email address, telephone number home address, cell phone number, IP address, employment information (title of the position you hold and the name of the organization you work for, business contact information), your message sent to Edilex via one of our contact forms, as well as your credit card information. The collection of this personal information occurs on various occasions when you browse our Websites, including when:

  • Your account opening;
  • Your subscription to the newsletter;
  • Your registration for one or more of our services, such as a subscription or training;
  • Your purchase of one of our products, such as a contract template or kit;
  • Your purchase of one of our services, such as the translation of a document; and
  • Your communications with us, particularly when you send comments or suggestions.

When you subscribe to a product or perform an action mentioned above, we ask you for certain personal information. Only the fields identified by an asterisk are essential, the others do not have to be provided. Note that the information on your credit card is only requested when purchasing one of our products or services mentioned above (paid subscription or training, purchase of a model contract or kit, translation of a document).

Note that any information in the public domain is not personal information. Certain information of a professional nature is considered non-personal information and therefore not subject to special protection and it may be regularly shared with persons both inside and outside Edilex. For example, information of a professional nature, such as business name, address, business telephone number, may be considered non-personal information in some jurisdictions.

2.2 Why we collect personal information

We only collect personal information that we reasonably need in order to provide you with high quality, personalized service.

Personal information may be collected for statistical purposes or to improve our services or your browsing experience. Thus, the collection of this personal information allows us to offer you a personalized service corresponding to your needs and to contact you to provide you with information concerning the use of our Websites. More specifically, the collection of your personal information allows us to:

Personalize our customer service;

Allow customers to register for our services or purchase our products;

Communicate with our customers;

Understand the needs of our customers; and

Manage user accounts.


User Content in Our Comments Sections, Chat Rooms and Social Media

If you post comments on our Websites (for example on a blog) or on our Social Networks, from time to time, you should be aware that when you voluntarily disclose your personal information (for example in our comment boxes or in other interactive areas where personal information may be displayed), this information may be collected and used by other users or parties. We have no obligation with respect to the security of any information you voluntarily post on our Websites.

2.3 Sharing, use and protection of your personal information

We would like to assure you that under no circumstances will your personal information be shared with third parties without your consent, except in the situations specifically provided for in the Act respecting the protection of personal information in the private sector , i.e. in exceptional circumstances.

Your personal information is stored on servers inaccessible to the public and hosted in Canada, more specifically in Quebec. In addition, their access within Edilex itself is restricted to those who need it in order to ensure the high quality of service that we are committed to providing you. Edilex employees understand the importance of protecting personal information and take care to maintain its confidentiality.

With respect to credit card transactions, we comply with PCI/PA-DSS standards ( Payment Card Industry Data Security Standard and Payment Application Data Security Standard ) which ensure the protection of your personal information related to your credit card.

2.4 Communications

As part of our business activities, we may communicate with our customers through electronic messages. Thus, when you subscribe to one of our products or services, you can expressly consent or not to receive our newsletters and to be added to the mailing list. It is also possible that Edilex communicates information, including personal information provided on a voluntary basis, to its promotion and marketing agencies as well as to its direct mail agencies.

If you do not wish or no longer wish to receive the emails we send to our customers, you can unsubscribe at any time by updating your profile or by following the unsubscribe link at the bottom of all emails we send. .

Some emails we send are operational and contain information essential to the proper functioning of our products or tools, such as messages regarding your purchases, news from Edilex or updates to our products. As such, these operational messages will continue to be sent to our customers when required.

2.5 Consent


  1. Non-Personal Information and Use of Google Analytics

The statistical information we collect is not linked to your personal information and is not used to identify you. This information includes in particular the browsers used (for example, Safari, Chrome or Internet Explorer) and their language, the approximate location of the IP addresses of the users as well as the pages visited and the duration of their consultation.

The web analytics tool we currently use is Google Analytics. To learn more about the privacy policy of Google Analytics, we invite you to click here .

This data is collected automatically by analysis tools and is intended to give us information on the habits of our customers and on their purchasing process. Thus, this information allows us to offer you a better browsing experience on our Websites, to better understand the needs of our target audience, to present offers adapted to your habits, and to evaluate the traffic on our Websites.

In order to collect this data, we use cookies (commonly known as “cookies”), which are small files automatically stored on your computer when you visit our Websites. At any time, you can reconfigure your computer’s browser to no longer allow cookies, or delete these cookies from your browser. However, if you delete, disable or prevent cookies from being stored, certain features of our Websites may no longer be available to you.

By using our Websites without deleting, disabling or preventing the recording of cookies, you implicitly consent to the collection, use and communication of the information necessary for the implementation of their functionalities.

  1. Our Privacy Officer

4.1 Accessibility and updating of your personal information

By accessing your user account, you have access to the personal information we hold about you and you can correct it if necessary.

At any time, you may choose to remove your first and last name, home address, username and/or user ID, telephone numbers (home and/or cell), and email address and/or address. IP lists we use to send communications or updates and opt out of receiving correspondence from us by contacting our Privacy Officer.

At any time, you can contact the Privacy Officer to access, correct or delete your personal information. If necessary, he will contact the employee responsible for responding to your request.

4.2 Privacy Comment, Question or Complaint

If you have any comments, questions or complaints relating to privacy, please do not hesitate to contact our Privacy Officer. You can join in one of the following ways:

By telephone : 888 997-9056
By mail :


c/o Privacy Officer
3111, boul. St-Martin O., # 400
Laval (Quebec) H7T 0K2

By fax: 1 888 997-9056
By email:


  1. Changes to our Privacy Policy

The Policy is effective as of February 23, 2018. Edilex reserves the right to update the Policy whenever it sees fit. When Edilex makes changes to the Policy, we will also change the “Last Updated” date as found at the top of the Edilex Privacy Policy. We encourage you to review the Policy periodically to be informed about how Edilex is protecting your information and to be notified of any changes to the Policy. Your use of the Websites following the posting of an amended version of the Policy constitutes your consent to be bound by those changes. This Policy is incorporated into all Terms that govern the various Websites and all programs and services used or operated for or on behalf of Edilex. Any change to the Policy is effective immediately after being posted online by Edilex.


  1. Terms of Use for our Websites

The Terms governing your use of our Websites can be found at and contain important provisions that declare and exclude Edilex’s liability with respect to your use of our Websites . The Terms also contain provisions determining governing law and exclusive jurisdiction for the resolution of any dispute regarding your use of the Websites. All of these provisions apply to any disagreements or disputes that may arise in connection with the Policy and the collection, use and disclosure of your personal information. These conditions have the same effect as if they had been reproduced in full in the Policy.


  1. Policy Interpretation

A version of the Policy is available in English. In case of discrepancy between the two versions, the French version prevails over the English version.


  1. Hyperlinks and third parties

Our Websites and Social Media may contain sharing or posting options or links to third party websites or social media. By using or activating these links or features, you leave our Websites and Social Networks and your navigation then becomes subject to the terms of use and the privacy policy of these third parties. We have no control over these third-party websites or social networks and the fact that they are listed on ours does not in any way engage our responsibility.

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514 745-5410

1 877 745-5410


3111 boul. St-Martin O.

Suite 500

Laval (QC), H7T 0K2

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