Last update: April 19, 2021
- Scope of the Policy
The Policy applies to all personal information that we collect through one of our websites ( www.edilex.com or https://docs.edilex.com or https://app.edilex. com or www.edilexpert.com) (hereinafter the “Website(s)”), or during any communication, in particular in the case of sending and receiving emails or telephone conversations. The Policy is intended to govern the collection, use and disclosure of your personal information, regardless of how it is collected, whether in writing, orally or electronically, through any Website operated by or on behalf of of Edilex including in particular the social media of Edilex (Facebook account or page, LinkedIn, GoToWebinar), which include on the date of the last update of the Policy the pages or accounts of Edilex https://www.linkedin.com/ company/edilex-international-ltd or https://www.facebook.com/edilex or https://www.gotomeeting.com/en-ca/webinar (collectively the “Social Networks”)
- Collection and use of personal information
2.1 Nature of the information we collect
Your personal information is information that concerns you as a natural person and allows you to be identified, such as your first and last name, user name, user identifier (ID #), home address, email address, telephone number home address, cell phone number, IP address, employment information (title of the position you hold and the name of the organization you work for, business contact information), your message sent to Edilex via one of our contact forms, as well as your credit card information. The collection of this personal information occurs on various occasions when you browse our Websites, including when:
- Your account opening;
- Your subscription to the newsletter;
- Your registration for one or more of our services, such as a subscription or training;
- Your purchase of one of our products, such as a contract template or kit;
- Your purchase of one of our services, such as the translation of a document; and
- Your communications with us, particularly when you send comments or suggestions.
When you subscribe to a product or perform an action mentioned above, we ask you for certain personal information. Only the fields identified by an asterisk are essential, the others do not have to be provided. Note that the information on your credit card is only requested when purchasing one of our products or services mentioned above (paid subscription or training, purchase of a model contract or kit, translation of a document).
Note that any information in the public domain is not personal information. Certain information of a professional nature is considered non-personal information and therefore not subject to special protection and it may be regularly shared with persons both inside and outside Edilex. For example, information of a professional nature, such as business name, address, business telephone number, may be considered non-personal information in some jurisdictions.
2.2 Why we collect personal information
We only collect personal information that we reasonably need in order to provide you with high quality, personalized service.
Personal information may be collected for statistical purposes or to improve our services or your browsing experience. Thus, the collection of this personal information allows us to offer you a personalized service corresponding to your needs and to contact you to provide you with information concerning the use of our Websites. More specifically, the collection of your personal information allows us to:
Personalize our customer service;
Allow customers to register for our services or purchase our products;
Communicate with our customers;
Understand the needs of our customers; and
Manage user accounts.
User Content in Our Comments Sections, Chat Rooms and Social Media
If you post comments on our Websites (for example on a blog) or on our Social Networks, from time to time, you should be aware that when you voluntarily disclose your personal information (for example in our comment boxes or in other interactive areas where personal information may be displayed), this information may be collected and used by other users or parties. We have no obligation with respect to the security of any information you voluntarily post on our Websites.
2.3 Sharing, use and protection of your personal information
We would like to assure you that under no circumstances will your personal information be shared with third parties without your consent, except in the situations specifically provided for in the Act respecting the protection of personal information in the private sector , i.e. in exceptional circumstances.
Your personal information is stored on servers inaccessible to the public and hosted in Canada, more specifically in Quebec. In addition, their access within Edilex itself is restricted to those who need it in order to ensure the high quality of service that we are committed to providing you. Edilex employees understand the importance of protecting personal information and take care to maintain its confidentiality.
With respect to credit card transactions, we comply with PCI/PA-DSS standards ( Payment Card Industry Data Security Standard and Payment Application Data Security Standard ) which ensure the protection of your personal information related to your credit card.
As part of our business activities, we may communicate with our customers through electronic messages. Thus, when you subscribe to one of our products or services, you can expressly consent or not to receive our newsletters and to be added to the mailing list. It is also possible that Edilex communicates information, including personal information provided on a voluntary basis, to its promotion and marketing agencies as well as to its direct mail agencies.
If you do not wish or no longer wish to receive the emails we send to our customers, you can unsubscribe at any time by updating your profile or by following the unsubscribe link at the bottom of all emails we send. .
Some emails we send are operational and contain information essential to the proper functioning of our products or tools, such as messages regarding your purchases, news from Edilex or updates to our products. As such, these operational messages will continue to be sent to our customers when required.
BY SUBMITTING PERSONAL INFORMATION TO EDILEX AND/OR BY BROWSING AND USING OUR WEBSITES, YOU CONSENT THAT EDILEX MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THE POLICY AND SUBJECT TO THE TERMS AND TERMS PERMITTED OR REQUIRED BY LAW.
- Non-Personal Information and Use of Google Analytics
The statistical information we collect is not linked to your personal information and is not used to identify you. This information includes in particular the browsers used (for example, Safari, Chrome or Internet Explorer) and their language, the approximate location of the IP addresses of the users as well as the pages visited and the duration of their consultation.
This data is collected automatically by analysis tools and is intended to give us information on the habits of our customers and on their purchasing process. Thus, this information allows us to offer you a better browsing experience on our Websites, to better understand the needs of our target audience, to present offers adapted to your habits, and to evaluate the traffic on our Websites.
By using our Websites without deleting, disabling or preventing the recording of cookies, you implicitly consent to the collection, use and communication of the information necessary for the implementation of their functionalities.
- Our Privacy Officer
4.1 Accessibility and updating of your personal information
By accessing your user account, you have access to the personal information we hold about you and you can correct it if necessary.
At any time, you may choose to remove your first and last name, home address, username and/or user ID, telephone numbers (home and/or cell), and email address and/or address. IP lists we use to send communications or updates and opt out of receiving correspondence from us by contacting our Privacy Officer.
At any time, you can contact the Privacy Officer to access, correct or delete your personal information. If necessary, he will contact the employee responsible for responding to your request.
4.2 Privacy Comment, Question or Complaint
If you have any comments, questions or complaints relating to privacy, please do not hesitate to contact our Privacy Officer. You can join in one of the following ways:
|By telephone :||888 997-9056|
|By mail :||
c/o Privacy Officer
|By fax:||1 888 997-9056|
The Terms governing your use of our Websites can be found at http://www.edilex.com/en/terms-of-use and contain important provisions that declare and exclude Edilex’s liability with respect to your use of our Websites . The Terms also contain provisions determining governing law and exclusive jurisdiction for the resolution of any dispute regarding your use of the Websites. All of these provisions apply to any disagreements or disputes that may arise in connection with the Policy and the collection, use and disclosure of your personal information. These conditions have the same effect as if they had been reproduced in full in the Policy.
- Policy Interpretation
A version of the Policy is available in English. In case of discrepancy between the two versions, the French version prevails over the English version.
- Hyperlinks and third parties
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